This holiday season we saw record-breaking return volume, fewer refunds, and greater upsells. Here’s what that means for you.

We analyze the key takeaways concerning returns from Shopify’s Commerce Trends 2023 Report. Here’s what to know.

These 4 ecommerce strategies help improve customer retention, boost customer lifetime value, and more. Give them a try!

Improve your customers’ holiday shopping experience so that your brand’s holiday shopping season goes off without a hitch.

Should you offer a more generous returns policy during the holidays? Here’s why the right returns policy can make or break your holiday sales.

User-generated content (UGC) can help your customers feel more confident in their purchases, leading to lower return rates.

Customer support automation can reduce support needs, decrease wait time, and deliver a better customer experience from end to end.

Returns are a headache. Luckily, there are many ways to reduce return rates. Learn more about virtual dressing rooms and other tips now.

Returns are a great time to gather valuable data. Here’s how you can generate insights from your returns data on Shopify.

SMS messaging is one of the most popular ways to communicate with customers. Here are some tips for using it to increase customer confidence.